Return & Refund Policy

Return Eligibility

We accept returns or exchanges within 30 days of receiving the item.

Conditions for Returns

To qualify for a return:

  • The product must be unused and in its original packaging.

Return Shipping Costs

  • If the return is due to product quality or other issues caused by us, we will cover the return shipping costs.
  • If the return is due to customer preference (e.g., change of mind), the customer will bear the return shipping costs.

Refund and Exchange Process

To request a refund or exchange, please contact our customer support team at cs@inspiredwind.com. We will provide further instructions on how to proceed.

Special Items

  • Custom Products: Non-refundable unless there is a quality issue.
  • Promotional Products: Refundable under standard return conditions.

Defective or Incorrect Items

If you receive a defective or incorrect item, we will offer a refund or exchange. Please contact us at cs@inspiredwind.com for assistance.